Privacy Policy

Atomic Tattoo Removal ("Atomic Tattoo Removal," "we," "us," or "our") operates a laser tattoo removal clinic providing professional tattoo removal services to clients in Wrentham, MA and surrounding areas. We are committed to protecting your privacy and maintaining the security of your personal information.

This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our services, website located at https://atomictattooremoval.com, and communications (including phone calls and text messages). By accessing or using our services, you agree to the practices described in this policy.

We collect information necessary to provide our services and communicate with our clients. This includes:

• Personal contact information — name, email address, phone number, and mailing address provided during consultation booking or when contacting us.
• Treatment information — information about your tattoo, photos submitted for evaluation, medical history relevant to treatment, and treatment records.
• SMS communication content — the content of text messages sent and received when you communicate with us via SMS.
• Call metadata — including call time, duration, and associated phone numbers when you call our business.
• Payment information — billing information and payment history for services rendered.
• Website usage data — IP address, browser type, device information, pages visited, and session activity on our website.

We use the information we collect to:

• Provide, maintain, and improve our tattoo removal services and customer experience.
• Schedule and confirm consultations and treatment appointments.
• Communicate with you via phone, SMS, email, or other channels regarding your appointments, treatment, and inquiries.
• Process payments and manage billing.
• Send appointment reminders, follow-up messages, and treatment updates.
• Respond to customer service requests and provide support.
• Monitor and analyze website usage to improve our online presence.
• Comply with applicable legal obligations and respond to lawful requests from regulatory or government authorities.

Atomic Tattoo Removal may send SMS messages to clients who have provided their phone number and initiated contact with us — for example, by calling our business or submitting a consultation request. These messages are transactional and conversational in nature and are designed to facilitate timely communication regarding your appointments and treatment.

Types of messages you may receive include:

• Missed call follow-ups — an automatic SMS sent when your call goes unanswered, acknowledging the missed call and inviting you to schedule a consultation.
• Appointment-related messages — confirmations, reminders, or follow-ups related to scheduled consultations or treatment sessions.
• Treatment communications — responses to your inquiries, treatment updates, and aftercare instructions.

We do not send unsolicited marketing or promotional messages. All SMS communications are related to your consultation, treatment, or direct inquiries.

We do not sell personal information. We do not share personal information with third parties for their own marketing purposes. We may share information in the following limited circumstances:

• Service providers — third-party vendors who assist us with appointment scheduling, payment processing, SMS communications, website hosting, and other operational needs. These providers are bound by confidentiality obligations.
• SMS and telephony providers — services used to facilitate text message and call communications on our behalf.
• Legal and regulatory requirements — if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Atomic Tattoo Removal, our clients, or the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, where personal information may be transferred as a business asset.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:

• Treatment records and client information are retained as required by applicable healthcare record-keeping laws and professional standards.
• SMS message content and call records are retained as needed for quality assurance and to support our service delivery.
• Payment and billing information is retained as required for accounting, tax, and legal compliance purposes.
• Data may be retained longer where required to comply with applicable laws, regulations, or lawful obligations.

When data is no longer needed, we take reasonable steps to securely delete or anonymize it.

We implement reasonable and appropriate administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls, secure storage, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information using industry-standard practices, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify affected parties as required by applicable law.

Depending on your location, you may have rights regarding your personal information, including:

• Access — the right to request a copy of the personal information we hold about you.
• Correction — the right to request correction of inaccurate or incomplete information.
• Deletion — the right to request deletion of your personal information, subject to applicable legal obligations and record-keeping requirements.
• Opt-out of SMS — the right to opt out of receiving SMS messages at any time by replying STOP to any message.

To exercise these rights, please contact us using the information provided below. We will respond to verified requests in accordance with applicable law.

Our website may contain links to third-party websites or services. These links are provided for convenience and informational purposes only. Atomic Tattoo Removal does not control and is not responsible for the privacy practices or content of any third-party site. We encourage you to review the privacy policies of any external sites you visit.

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it. If you believe a minor's information has been submitted, please contact us at craig@atomictattooremoval.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Effective Date" at the top of this page and, where appropriate, notify clients via email or a prominent notice on our website.

Your continued use of our services following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us: